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Re: Wifi calling

Contributor

Wifi calling

Why will my wifi calling not enable on my iPhone 6s? Just stopped working out of the blue.

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Message 1 of 5
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Administrator

Re: Wifi calling

Greetings @LisaMcghee,

 

We're sorry to hear that you aren't able to use Wi-Fi calling. Allow is to take a closer look into this for you.

 

But, we'll need to ask some questions to further assist. Do you recall how long you have been without Wi-Fi calling? Also, what is the current plan that you're on? 

 

Feel free to let us know these details to better assist.

 

Jacob, AT&T Community Specialist


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Message 2 of 5
Contributor

Re: Wifi calling

It has been unable to engage for approximately a week. It's done this
before after a software update and the apn or VPN (I cannot recall) had to
be manually entered. I have straight talk service.
Message 3 of 5
Contributor

Re: Wifi calling

It has been unable to engage for approximately a week. It's done this
before after a software update and the apn or VPN (I cannot recall) had to
be manually entered. I have straight talk service.
Message 4 of 5
Administrator

Re: Wifi calling

Hi @LisaMcghee,

 

We recommend reaching out to Straight Talk to get this sorted out. Thank you!


Collin, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 5
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