Contributor
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1 Message
WiFi calling on Google Pixel xl2
I had a Galaxy S6 Active and had WiFi calling without any problems. I can not even find WiFi calling on the Google pixel. According to the internet it does have Wi-Fi calling but is not in the location it says it's supposed to be. If anyone can help me get it set up, that would be great. It's on AT&T and so was my S6 Active. It tells me on lint that my provider has to offer it in order for it to work and they do and it worked before I switched.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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117.1K Messages
6 years ago
@mdwilliard
The answer is: “nope, not possible.”
ATT Wifi calling is available if you have an iPhone 6 or newer, or an ATT branded Samsung or LG running marshmallow or newer OS.
No other brand. No non ATT androids.
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ATTHelp
Community Support
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231.4K Messages
6 years ago
Hello @mdwilliard,
You raise a great concern about Wi-Fi calling! This device is an awesome phone and is compatible with our network and to use the Wi-Fi calling feature. I can help you with this!
If needed, please click here for information about Wi-Fi calling. For further troubleshooting, we would need to review your account. Due to the nature of your situation, I will be sending you a Private Message to gather further details. Please look for this message in your Forum’s inbox.
Thanks!
Adam, AT&T Community Specialist
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legbuh
Mentor
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29 Messages
6 years ago
Why does AT&T continue to lie about wifi calling for pixel phones... oh sure, it will work!!! Of course it won't. Hold back new features is the paradigm for them, always has been, always will be.
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formerlyknownas
ACE - Sage
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117.1K Messages
6 years ago
@legbuh
ATT officially, does not “lie”. It lists Wifi calling devices and excludes all non ATT android phones.
The above reply should have been redacted as the CSR obviously had no idea what they were talking about.
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legbuh
Mentor
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29 Messages
6 years ago
from non att people the straight truth. A lie of omission is still a lie.
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formerlyknownas
ACE - Sage
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117.1K Messages
6 years ago
@legbuh
Poor training doesn’t mean ATT is provided wrong information. https://www.att.com/shop/wireless/features/wifi-calling.html
ATT enabled HD voice on the Pixel phones, which is required for Wifi calling. And it’s one of the only non ATT phones with HD voice. But no where in Att information is any non ATT android listed as Wifi calling capable.
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dustinthurston
Contributor
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1 Message
5 years ago
I was able to activate WiFi Calling on my Pixel 3 through device settings. I tried once before and was not able to activate, so this appears to be a recent change.
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formerlyknownas
ACE - Sage
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117.1K Messages
5 years ago
@dustinthurston
Yes, around when the 3 came out.
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Khannababulu
Contributor
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3 Messages
5 years ago
There is no wifi calling future in my Google pixel XL. As att is top 5th or 10th largest next work in US, Its behind Metro PCS inturms of features like wifi calling.
I fed up with ATT. I am Custer since 2010.
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formerlyknownas
ACE - Sage
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117.1K Messages
5 years ago
@Khannababulu
Google is supposed to be rolling out updates for older Pixel phones that will include several handy features. If it’s includes Wifi calling, I would not be surprised. It will include the call filtering ability.
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