Former Employee
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408 Messages
Who Is Calling Me? - Protect Yourself with AT&T Call Protect
Hello Community!
I’m excited to announce the latest tool in our family of apps designed to protect you from unwanted (and potentially fraudulent) calls.
Keep reading for more information.
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Official Solution
ATTKevin
Former Employee
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408 Messages
7 years ago
More Security, More Control, and better together
These days, it’s almost impossible to go through your daily life without receiving a call that just leaves you scratching your head. Who is this calling me? Why are they calling me? How did they get my number?
AT&T has two apps to make your call experience safer, AT&T Call Protect and AT&T Mobile Security.
What you currently get with AT&T Call Protect
Download it today!
What you get with AT&T Call Protect Plus - New!
System Advisor: Notifies you if the operating system has been tampered with.
Check out our AT&T Call Protect service page for more information.
For more information, I recommend checking out the following pages:
Kevin, AT&T Community Specialist
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SteelersPitt
Scholar
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351 Messages
6 years ago
AT&T This call protect is ONLY available to PostPaid subscribers, not PrePaid subscribers. I pay $75 per month on Prepaid. There HAS ti be a solution you can use to help protect us too. $75 per month is NOT a small amount!
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formerlyknownas
ACE - Sage
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117K Messages
6 years ago
@mvrck23 Are you prepaid? Or is the phone a non ATT phone?
for Call Protect to work you need HD voice. Prepaid and most non ATT phones do not have it.
I use Hiya on my non ATT phone. Not quite as good, but it helps.
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Steve-Oh
Associated Member
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3 Messages
7 years ago
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ATTKevin
Former Employee
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408 Messages
7 years ago
Hey @Steve-Oh!
As far as I know, being an employee wouldn't affect being able to use the app. My account is an employee one, and I'm able to use it without any problems.
Have you tried re-installing the app? Are you getting any errors? Any additional information on what you're seeing or what you've tried would be very helpful to get to the bottom of this.
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Steve-Oh
Associated Member
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3 Messages
7 years ago
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ATTKevin
Former Employee
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408 Messages
7 years ago
Which phone are you using? My first recommendation would be to make sure your device is updated to latest firmware/software. Can you confirm that you have the latest updates installed?
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Steve-Oh
Associated Member
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3 Messages
7 years ago
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Subscriber8
Tutor
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1 Message
7 years ago
Well, not actually free. Terms of Service say that my address book and call/text log information is given to Hiya, whose terms of service say they can use that information however they want (presumably, to make money). My address book is sacred, as are my call logs beyond the point where a number is deemed as legitimate. All I would be likely to allow is for the incoming phone number to be screened for inclusion on a spam blacklist, and nothing else.
My personal information has value to me, so the service is definitely not 'free'.
https://www.att.com/legal/terms.callProtectEULA.html
Sections 2.7, 2.8
https://hiya.com/hiya-data-policy#sec7
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Ladydmb
Contributor
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1 Message
7 years ago
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