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97Smiths's profile

Tutor

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4 Messages

Wednesday, May 2nd, 2018 7:54 PM

What happened to saved voicemail messages?

I saved every voicemail message from my mom for the past 4 years so I would always be able to hear her voice.  She was diagnosed with cancer in 2013 and lost the battle in November 2017.  Just now got the courage to listen to them and they are gone!!!  Please help me get them back.

Community Support

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231.4K Messages

6 years ago

Hello @97Smiths,


Thank you for bringing this to our attention! I can certainly understand your concern on retreiving your deleted voicemail. I would love to provide more insight on this matter!


Being able to retreive a deleted voicemail will depend on the current device you have! We invite you to check out this great support article with a step by step guide on how to Recover deleted voicemail


I hope this helps! Have an amazing rest of your day!


Vanessa, AT&T Community Specialist 

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