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Short text messages

Contributor

Short text messages

My phone isn't letting my bank send me a (code number) short text message. How do I fix this problem?

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Message 1 of 5
Administrator

Re: Short text messages

Hello @OB1963, we'd be glad to assist you. What happens when you attempt to send the code? What company are you trying to contact? Thank you.

 

Makaela, AT&T Community Specialist.

 

 

Makaela, AT&T Community Specialist.

 


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Message 2 of 5
Contributor

Re: Short text messages

My bank VYSTAR attempts to send me a code but it never comes thru. The bank stated you must be blocking short text messages, is this true? How do I correct this problem that just recently started happening?
Thank you!

Message 3 of 5
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Administrator

Re: Short text messages

Hello @OB1963,

 

Thank you for informing us. We'd be more than happy to take a closer look into why you're unable to receive these short code text messages from your bank. Are you able to receive short code text messages from any different senders? We recommend that you check to see if you can receive short code text messages that are sent with AT&T Star Services. Please follow the steps at the link that we've provided for you, and let us know if you're able to receive these messages. We look forward to hearing back from you.

 

Sean, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 5
Contributor

Re: Short text messages

Nothing happens when I send a code and I'm not able to receive any shot code text messages.

Message 5 of 5
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