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Secure Family

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Secure Family

Are you able to see numbers for texts/calls for lines being monitored like you could on Smart Limits?

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Accepted by davidbk
‎12-05-2018 10:30 AM

Re: Secure Family

Hello @LynnT68,

 

We can absolutely answer that question for you. Secure Family has a link from the parent’s device to myAT&T, which provides details about talk, text, and data use for all devices on that wireless account. You will be able to see the phone numbers when you Check usage for data, talk, and text with myAT&T. Let us know if you have any further questions or concerns.

 

Sean, AT&T Community Specialist


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Message 2 of 4
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Re: Secure Family

this is awful.  So to check who my daughter is texting I have to go in to my usage from within the secure family app, log in to my account, find her line, and wait for the usage to load? this is so much more cumbersome than smart limits.  Please tell me there is an easier way

Message 3 of 4
Contributor

Re: Secure Family

Every time I try to log back in my secure family account app I get this message saying “Enter an AT&T user ID that has access to your wireless account” but I’m not sure what that mean! 

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