09-16-2018 9:04 PM
I see that my wife's IPhone 8 has voicemail to text capability. AT&T had an app that does this, but it's not compatible with the Samsung S9.
When will AT&T create or update the app?
Solved by: Go to Solution.
09-18-2018 7:08 AM
We can definitely provide you with some information about voicemail to text capability. You can Learn how to transcribe voicemail to text here. Voicemail-to-text transcription isn't available on all iOS or Android smartphones. An iPhone 6s or later with iOS 10 or an Android smartphone compatible with the AT&T Visual Voicemail app is required. You can check for a list of Supported Android smartphones here. Let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
01-10-2019 8:40 AM
This subject appears to be a little more complex. I am chatting and the agent says that if I bought the phone from verizon and then ported to AT&T, it will not support the transcription feature.
01-10-2019 8:11 PM
chatted with an att person a bit ago,
she says she has never seen transcription work on any android phone...
so, what exactly is visual voicemail then???
01-11-2019 10:35 AM
but there is no list of supported phones in the link you provide.... are there any android phones supported??
01-11-2019 3:57 PM
I don't understand where the "Thanks ATTCares Administrator" came from? What is the thanks for? Can someone give a clear answer here?
If not, can someone explain how to bypass ATT Voice Mail and use Google voice mail. I have tried to do that, but that doesn't seem to work either.
Also, I am new to this forum, how can 'davidbk' mark this as an accepted soultion? Did he not see the no information at the link given?
01-11-2019 4:21 PM
yeah, sorry, i was trying to be funny... I am trying to port to google voice right now for voicemail, will let you know how if i work it out.
01-11-2019 5:10 PM
ok, to move to google voice for voicemail if you have a google voice number ... i went to legacy google voice, then disabled my voicemail on my att line, then enabled it again, and it worked thank goodness, so yay and goodbye to visual voicemail.