Contributor
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2 Messages
SIM card is unusable because I entered too many PUK codes
Is there anything that I can do to correct it
Contributor
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2 Messages
Is there anything that I can do to correct it
Accepted Solution
Official Solution
kdfederer
ACE - Expert
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13.1K Messages
8 years ago
Not anymore. The sim will have to be replaced. It is permanently locked.
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Accepted Solution
Official Solution
zatoto
Former Employee
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15 Messages
8 years ago
If you enter the wrong PUK code too many times, you will have to get a new SIM card, as your current SIM has been permanently locked. Call 611 on your phone or visit an AT&T store to get a new SIM card.
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Mikyky
Contributor
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1 Message
8 years ago
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Cb1961
Contributor
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2 Messages
8 years ago
I haven't set up my current email on this tablet. So I forgot security answers. Can't access att because I forgot password and can't recover cause I can't get txt or email. My phone ask me to contact att to get a 4 didget puk no to unlock my phone. I am using my tablet and home wifi. I am stuck. My phone no. On att prepaid acct is 501-230-7587. I have tried every code I thought it was. Please help
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pgrey
Master
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3.5K Messages
8 years ago
Use a free VOIP service, to call AT&T, such as Google Voice.
Once you get all your passwords sorted, and everything unlocked, WRITE IT ALL DOWN, and put it in a safe place, that you'll remember.
If you don't have physical security, you don't have any security, it's a bit of a misnomer to think that writing down passwords is a bad thing (I've gotten all kinds of security clearances for projects, so I have some solid experience in this area).
What IS a bad idea is to store your passwords WITH the *portable* devices, since you may lose them at the same time, together.
On the other hand, storing your PC password with it, say taped to it, isn't a bad idea, if it's non-portable. If somoone can access our PC, they can get ALL the data from it, so hiding your password isn't useful, unless you've encrypted the drive...
*If this (or another post in this thread) fixes your problem/issue, please mark it as solved, and I'll tag it, to make it easier for others to find the answer(s). Thanks.
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Cb1961
Contributor
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2 Messages
8 years ago
Ok gonna try thx
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worried35
Contributor
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1 Message
8 years ago
ok there is a store near me and what i am hearing is that i am gonna need a new sims card so my question is i didnt nor do i ever put codes on my phone for this reason here and idontknow how this happened but am i gonna have to pay for a new sims card
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