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Making a call


Making a call

If I try to make a call from my home phone to my LG I get a message that the call can't go through at this time and to try later. I've been doing that for about 4 days to no avail. AT&T doesn't seem to be able to help me - can any one out there? No problem with this until I bought the new LG a few days ago.

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Accepted by palmettobug1
‎05-24-2018 11:20 AM

Re: Making a call

Hello @palmettobug1,

Welcome to the Community Forums! This is a very interesting issue, but I would be more than happy to address it for you.

Have you heard tried our Troubleshoot & Resolve Tool? It’s like having your own personal technical support assistant! Here, choose your device and select Phone Calls under Service/network issues. Answer all the questions as accurately as possible to receive the best resolution.

Resetting your network settings is also a great way of reestablishing your device’s connection. You can do this by going to Settings > Backup & Reset > Reset Network Settings. 

If you still need assistance after completing these steps, please let us know!

Jax, AT&T Community Specialist

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