Contributor
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1 Message
Live chat
i was just on hold for over an hour to speak with an Att agent. I'd like to utilize the live chat. Could someone send or provide me with a link to begin chatting. Thank you
Contributor
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1 Message
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey there @LakeForest,
I’m sorry to hear about the long hold time to speak with a phone representative; I know how frustrating that can be!
In order to speak with a Live Chat agent, please click here. From the Contact Us page, click on the “Chat Now” button on the right-hand side to initiate a chat session.
Since you have reached out to the AT&T Community for assistance with contacting a Live Chat rep, possibly we can help answer any other question you might have had?
Let us know!
Charise
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Brauning70
Contributor
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1 Message
7 years ago
I was just on hold for 30 minutes and when a live person came on, she ended up hanging up on me when I asked to speak to a manager. By law, if a customer asks to speak to a manager they have to put a manager on the phone. I'm going to report ATT for this infraction.
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