11-09-2018 5:57 AM
Thanks for reaching out! We'd love to assist you with the issues you're experiencing with your voicemail. For starters, which device are you using? This will help us narrow down the search, and see if this is a common or uncommon issue based on your device.
You can also try some basic troubleshooting using our Troubleshoot & Resolve tool. Select the brand, and device. On the next page, you can select Voicemail beneath Service/network issues. We look forward to hearing back from you!
Collin, AT&T Community Specialist
11-09-2018 4:54 PM
When you are receiving a voicemail, what information is provided to you? Any information, such as the phone number that left the voicemail, or if it provides a time, but not a date.
We look forward to your reply!
Alexander, AT&T Community Specialist