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GabbyJ's profile

Contributor

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1 Message

Saturday, October 21st, 2017 2:08 AM

HELP: Wireless Home Phone

I am setting up Wireless Home Phone and Internet using Home Base. I submitted request to move landline number to the wireless. Att.com/port says it is confirmed but I cannot get the landline number to work. Can anyone advise me?

 

Community Support

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230.7K Messages

6 years ago

Hello there @GabbyJ,


Transferring your number is definitely convenient. I am sorry to hear you are having issues with the porting process. I will be more than happy to help you get this concern resolved!


I understand the status shows as confirmed. When you attempt to make a phone call, do you receive any error messages? I invite you to take advantage of this excellent article, which provides step-by-step instructions on how to set up your Wireless Home Phone service, in addition to helpful instructional videos.


Please keep us updated about this situation. I want to make sure these options work for you and address any concerns you may have.


Thank you for reaching out and have a wonderful rest of the day!


Anabel, AT&T Community Specialist

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