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Richtome's profile

Contributor

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1 Message

Sunday, February 19th, 2017 7:28 AM

Getting my dvr's to connect to my wireless network

Why is it that it is such a problem to connect my dvr to my wireless internet? It recognizes it and brings up the screen for me to enter my password. but it won't connect! tells me i need a router, and some kind of adapter that you sell. Just alot of bull! It would connect very easealy  . if your software won't allow it to.why make something that should be very easy so difficult. really thinking seriously about droping your service because i'm not able to access the best features that i am paying for. Really Disappointing. 

Community Support

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230.7K Messages

7 years ago

Hello @Richtome!

 

I understand how not being able to connect your devices to the internet can be an issue, and would love to assist with this!

 

I invite you to send us a private message to @ATTDirecTVCares detailing the specifics of your issue. Please also include your first and last name, the best time of day to reach you, and a good contact number. With this information, we will be able to look into this situation for you further.

 

I look forward to hearing from you again!

 

Jordan, AT&T Community Specialist

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