07-30-2014 4:05 AM
Hello, I have the international 1520 on ATT, I just got the Windows 8.1 update last night pushed to my phone, however when I go to activate Cortana it tells me she is not available in my region. I am in the US and have it set to Eastern time and English, does anyone know how to fix this?
08-02-2014 8:28 AM
08-02-2014 11:49 AM
I had the same problem with my 925. But as other blogs have stated, you are set up correctly with region to US and language to English US. I originally set up my phone in English (UK) by accident and also in US, but had the UK as the default, thus no Cortana install. In settings, go to language. If you have more than one language make sure US is at top. If you hold your finger on the language preference you will see options, hit "move up" to get default on top. It should say phone language enabled, rather than available. It may then prompt you to re-start, in which case Cortana will show up as an icon in your apps column.
07-20-2015 1:00 PM
07-20-2015 1:12 PM
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!