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Slampert's profile

Contributor

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1 Message

Thursday, November 9th, 2017 2:52 AM

Att call protect app

Why is the app not working? 

Accepted Solution

Official Solution

ACE - Sage

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116.6K Messages

6 years ago

No, it’s replace my ATT Mobile security.  

https://www.att.com/features/security-apps.html

Mobile Security and Call Protect  is virus protection and Call Protect.  If you installed Call Protect, you must uninstall it first.  

@Slampert  

https://www.att.com/esupport/article.html#!/wireless/KM1212786

 

The app suggested by Support does not prevent telemarketing and spam calls.

 

Community Support

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2.7K Messages

6 years ago

Hi @Slampert,

 

The app is being replaced with AT&T ProTech. My apologies if you did not receive a text message about this. 

 

ChrisZ, AT&T Community Specialist 

ACE - Sage

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116.6K Messages

6 years ago

8CD480BF-EC5F-45A3-A45E-ECB231231468.jpeg

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Contributor

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1 Message

5 years ago

Okay I don’t know who to talk to but since paying for call protect and mobile security. It tells me my own contacts won’t be whitelisted. Upon looking at the call log. Several numbers HAVE BEEN BLOCKED!! And they were very important medical offices for my mother’s treatment!!! They never even reached my iPhones xs max’s Call log to even know I had missed a call etc. 

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