Contributor
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1 Message
Address Book sync disable
Figured out how to disable address book sync on the addressbook.att.net site but now I want to stop my phone (Samsung Galaxy S7 Active) from continuing to attempt to sync. Any idea how to stop that.
Contributor
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1 Message
Accepted Solution
Official Solution
Eddie89
Tutor
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1 Message
6 years ago
To stop ATT address sync. On Samsung phone.
Go to setting/Account/click on ATT Address/ uncheck Auto sync contact.
restart/ shutdown phone.
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ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @bsilvey!
Welcome to the Community Forums! Thank you for sharing your question in regards of the AT&T Address Book feature. It will be my pleasure to help!
To disable the automatic sync option from your phone, please follow these simple steps:
In addition, keep in mind AT&T is retiring this feature. You will receive SMS notifications 60 and 30 days in advance before this service shuts down. To learn how to export your contacts, please follow this link.
I hope this information helps! Thank you and have a nice day!
Anabel, AT&T Community Specialist
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krowlison
Tutor
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4 Messages
6 years ago
My Kyocera flip phone does not have this option after menu then contacts, then settings.
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krowlison
Tutor
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4 Messages
6 years ago
After hitting settings "AT&T Address Book" is not my next option. How else can I turn off the "Auto Sync" function?
My next options after settings are:
1. Airplane mode
2. Tethering & Mobile Hotspots
3. VPN
4. Cellular networks
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