Contributor
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1 Message
ATT IPHONE 7 NO WIFI CALLING
Hi, all: my boss has an iphone 7 that last week kept displaying "searching for networks" - he followed the resolve protocal supplied by Apple and ATT with no luck. He got A NEW PHONE at the ATT store and now wifi calling will not work at all ON THE NEW PHONE AS WELL AS THE OLD PHONE. He is on the wifi network, has calling enabled, etc. We have no reception at work so we must be able to call over wifi. Help!! FYI enabling airplane mode won't work because he is CEO and sends/receives texts all day.
ATTHelp
Community Support
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231.4K Messages
6 years ago
Good evening @ddurfee,
Welcome to Community Forums. I comprehend how disheartening and flummoxing this event on the inability to connect to Wi-Fi can be.
I also comprehend the urgency to this. I will provide you with options on how to clear this up.
I will be sending you a personal message located in the Forums Inbox, found to the upper right hand corner of this web page. Due to the nature of the information your security is the upmost.
I am providing you with a portal to be able to immediately chat for technical support.
Here is an article which also provides information canvassing issues in coverage. The article Dropped Calls & Connectivity Issues - Things To Know From AT&T; is filled with clear and comprehendible information. The article provides definition of the issues and solutions. Some of the areas covered is there may be an issue with network coverage in your area, another things to know on low and weak signals, and so much more.
I look forward to hearing from you.
Georgia, AT&T Community Specialist
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