Explore & discover

Helpful Links

AT&T Wireless Internet

Highlighted
Contributor

AT&T Wireless Internet

Okay I’ve got AT&T wireless internet (Guess ya say basically mobile hotspot). It’s from reseller company locally I guess you’d say. Well they use their own modems and what not instead of AT&T hotspot boxes or MiFi boxes. Well on Xbox One I have a strict nat type! They tell me that this is due to restrictions with AT&T towers not my modem/router they supply! But then they wanna tell me it’s due to contract or agreement they have with AT&T and or Verizon blah blah. So my question is does the towers have nat restrictions or is it hardware (modem/routers) that would be causing this?! I do not have admin access to modem/router they supply because they control it which I do not like but limited to internet providers in the area. 

 

So im tryin to figure out if they are Lying to  me and telling me that it’s tower restriction or if it’s acruallh their hardware they are using and just don’t wanna have to worry with having to set up port forward and all that stuff. I know if I use a Verizon MiFi box I can go in open nat type by port forwarding. 

1,194 Views
Message 1 of 6
Administrator

Re: AT&T Wireless Internet

Greetings @Chris-M!

 

We'd like to advise that the Nighthawk LTE Mobile Hotspot is the only device that can be used as a router for game consoles at this time.

 

We hope this info helps!

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Contributor

Re: AT&T Wireless Internet

You aren’t comprehending what I’m saying. They supply their own modem/routers! So using that or any other device I can not do! 

 

They have custom modem/router with their name on it that they use! I’m just wondering if the NAT is controlled at tower or if it’s modem/router issue! 

Message 3 of 6
Administrator

Re: AT&T Wireless Internet

Hello there!

 

The NAT restriction is setup and assigned by the cellular network at the towers.

 

Let us know if you have any further questions.

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 6
Contributor

Re: AT&T Wireless Internet

Well how can I get my nat open then? 

Message 5 of 6
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by davidbk
‎11-07-2018 7:33 AM

Re: AT&T Wireless Internet

We've got you covered!

 

Follow these instructions for steps on achieving Open Nat for Xbox One.

 

Hope this helps!

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (4)
Message 6 of 6
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support