12-22-2008 8:12 PM
There seems to be alot of problems with getting mobile banking from BofA.
I'm having the same problem and getting the same run around and I've recently purchased
the Samsung A867 Eternity, imagine how depressing this lack of service is. Can anyone help?
Solved by: Go to Solution.
12-29-2008 5:19 PM - edited 12-29-2008 5:28 PM
Bank of America has nothing whatsoever to do with AT&T. BofA uses a simple web page, formatted specifically for mobile devices, but still nothing more then a web page. www.bankofamerica.mobi (or www.bankofamerica.com/mobile) is device depandent in terms of BofA's coding of their mobile web apps, so you need to check their site to see if your particular mobile device is supported.
Assuming your device is supported, all you need is a web browser and a data connection on your phone/device - one that supports https connections.
AT&T really has nothing to do with it, which I like - BofA is a purely web based approach and is wholly independent of the carrier for anything other then a data connection.
P.S. after logging into my online BofA account, I do not see the A867 listed as a compatible device for BofA mobile banking. You can call them and ask, in case the list of supported devices is out of date, but otherwise, it may simple be that your choice of mobile device is not compatible with BofA's mobile web site.
12-31-2008 6:18 AM
12-31-2008 6:59 AM
I also did more phone surfing and contacted both BofA and AT&T, well to make a long story short, it seems to be the matter of the A867 making the compatible device list. Hopefully around February, 2009. This is only a estimated date quoted by a tech at ATT, we shall see. Thank You for your reply. By the way would anyone know why my emails alert screen has a 01/01/1939 date and the time of notification are wayyyy off.
02-12-2009 8:21 PM
02-13-2009 5:45 AM
I just checked my phone (My Stuff> Games &Apps> Mobile Banking) but did not find Bank of America listed under available providers. I hit Continue to update the initial list, but it's still not on there. I shut the phone off and tried again- still not there. I then went to Settings> Software Update but still nothing. Could you tell me how it appeared on your phone, and how it's working???
02-13-2009 7:28 AM
I was in contact with BofA's techs and ATT techs since I purchased my Eternity in 12/08 and many "get back to yah's" I was told last month by BofA that they would be updating their compatibility list in Febuary. And so it seems to have happened. The explanation about their updates was they only update when there is a reasonable amount of devices (new) to be addded. The i-phone got a priority break mainly because of the "hype" for the device. Well acksunny that's how it was given to me. By the way I just closed out a ticket with ATT and if your have a problem with email alerts, Samsung will be releasing an update in May 09. I don't know all that will be in this update, but I will be looking for it.
Have A Good One.
02-13-2009 9:28 AM
Thanks for the info - and I found the Eternity on the BoA's online list of compatable phones! Funny that the list on the phone itself is not updated...
Now if we could only get Yahoo! Go on the Eternity my life would be pretty suaeeeet!
Happy Friday the 13th!