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Re: AT&T event access


AT&T event access

I logged into my at&t thanks app to check out the event access listings but it is only giving me events in Dallas Texas. I live in Los Angeles. How can I change the location?

I went to my home page of the app and made sure to click use my location and it still only gives me Texas options.

I've been trying to use this part of the app for months now, and I always miss the time. I finally got in and I can't purchase anything =(

Message 1 of 4
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎02-04-2019 1:29 PM

Re: AT&T event access

Hello there, @jogee04!


Offers will automatically display based on the billing ZIP code associated with your AT&T account. To see offers in your ZIP code, follow these steps:

  1. Log in to the AT&T THANKS app.
  2. Tap the zip code in the upper right corner of home screen of AT&T Thanks App.
  3. Tap Use My Location to see offers where you are currently or enter the new zip code manually.
  4. Select done.

We hope this info helps!


Lar, AT&T Community Specialist

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Message 2 of 4

Re: AT&T event access

This is the most frustrating app. It doesn’t matter if I get in after one minute or 30 minutes, everything is always gone. Blank screens, errors, etc. Last Friday, I got a white screen that said I exceeded my attempts for a crawler or human. What the heck?  I’ve tried 3 Friday’s in a row and feel like it’s 3 hours of my life that I can’t get back. Kind of the same feeling I get when I have to call AT&T customer service. I don’t think the tickets actually exist, and if they do your chances are better at winning the jackpot at a slot machine in Vegas or publishers clearing house knocking on your door. Typical AT&T-  false advertisement & time sucker. 

Message 3 of 4

Re: AT&T event access

I read all these posts and do not feel so bad, I have been trying for over 6 months ever Friday( I even set a alarm) and I get nothing but the white screen and 3 dots. Nothing ever, how is the possible. Why offer something that will never work. 

Message 4 of 4
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