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Data Usage & Overages
Learn to manage data & avoid overages.

Would you like to learn how to check your data usage and avoid data overage charges?

The latest discussion and support for getting your data usage balance, and understanding the details of your data, talk, and text usage. We can help you make sure you are on the best plan for your online activity – to help you avoid any data overage fees.

Learn how to check your usage online, which online activities might drive up usage, as well as the advantages of Wi-Fi, blocking data on your device, and other steps you can take to avoid data overages.

Latest questions about Data Usage & Overages

Being billed for data when I have manually turned data off.

Yesterday I got a 90% warning on data usage so I turned data off figuring that would be the end of it, Several hours later I got a...
by Sirrush on Apr 10, 2019 5:33 AM
1 1 Reply 150 Views
150 Views

Samsung S8: Data Usage Tripled this past week

I have never gone over 2 GB of data and this past week I have used 6GB! Things I thought might have affected it: There had been an...
by Nanny2therescue on Apr 6, 2019 11:13 PM
0 0 Replies 147 Views
147 Views

Unable to print prior talk data usage

Although I am able to pull up reports detailing previous talk usage, I am unable to print. The option to print or download such re...
by SabreRanches on Feb 28, 2019 11:39 AM
2 2 Replies 267 Views
267 Views

Mobile Hotspot

I just upgraded my Prepaid monthly plan. At least I thought I did. The new plan does not allow use of mobile hot spot. Can I buy a...
by Cntryblu on Jan 4, 2019 11:12 PM
2 2 Replies 609 Views
609 Views

International data usage (background apps refreshing)

I thought I had turned my iPad on airplane mode while on the flight from Miami to the Cayman Islands. I only discovered it was not...
by Jkbpatel on Dec 10, 2018 3:43 AM
1 1 Reply 466 Views
466 Views
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