Contributor
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3 Messages
when I send text messages to yemen they appear to be sent but people there don't receive them
when I send text messages to yemen they appear to be sent but when I check with the people over there(in Yemen) they say that they haven't received anything from me. So is that a problem in here with my service or is it a problem with there service, and for the record other plans like Simple mobile supports international messaging and the people in yemen receive their messages.
thank you in advance
Accepted Solution
Official Solution
Fl_retire
ACE - Professor
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3K Messages
6 years ago
@bootStrap Do you have a postpaid or prepaid account? Prepaid plans do not include international texting to Yemen. Postpaid plans do include texting to Yemen. Link below shows prepaid free international countries.
https://www.att.com/ecms/sharedcontent/en/legal/WirelessOffers/PlansServicesFeatures/GoPhone/gophone_internationallongdistancelander/jcr:content/desktoplegal/legalsharedcontent.modal.html
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Accepted Solution
Official Solution
Fl_retire
ACE - Professor
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3K Messages
6 years ago
@bootStrap You need to add a prepaid texting plan to your plan to text Yemen or get a postpaid plan.
https://www.att.com/support/article/wireless/KM1008777
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ATTHelp
Community Support
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231.5K Messages
6 years ago
Good afternoon @bootStrap, we'd be glad to assist you. Do you currently have a plan that allows international texting? Thank you.
Makaela, AT&T Community Specialist.
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bootStrap
Contributor
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3 Messages
6 years ago
I have a prepaid account
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bootStrap
Contributor
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3 Messages
6 years ago
I have prepaid
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