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KStyle2K5's profile

Contributor

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1 Message

Wednesday, June 3rd, 2015 7:18 AM

wap.cingular APN stopped working

I have an old plan with AT&T and have used several phones on said plan successfully until today when data and sms/mms stopped working. Calls are still going through. I've confirmed this on 2 different phones, MOTO G and HTC DNA. Is there something wrong with the wap.cingular APN?

Community Support

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15.2K Messages

9 years ago

Hi there! @KStyle2K5 thanks for posting your concerns. 

 

I’m sorry to hear you’re having issues with data on your phones. So we can further assist you, please private message me by clicking here and provide the following information:

 

Your first and last name

 

Your account or phone number

 

Any errors you may be getting when attempting to access data

 

Thanks!

Charise

ACE - Expert

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23.9K Messages

9 years ago

Please see the underlined and bold text

 

Some older Android Smartphones may use the wap.cingular APN as the default AT&T setting. This APN no longer supports Smartphone data connectivity and you will need to program the new settings. If you are unable to program your device following the steps below, refer to your user manual or contact the manufacturer for assistance.

  1. Access the Settings menu.
  2. Locate and select Wireless & Networks or More Networks.
  3. Select Mobile Networks.
  4. Select Access Point Names.
  5. Locate and select the option to add a new APN. This is usually accessed by a + symbol on the screen or by tapping the menu button.
  6. Program each field using the settings below.
  7. Save the changes to return to the APNs menu and select the new APN.
Smartphones
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http://mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified

Tablets
Name ATT Broadband
APN broadband
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC Not set
MMS proxy Not set
MMS port Not set
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri,fota
APN protocol Enabled
Bearer Unspecified

(edited)

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