06-24-2018 7:02 AM
Hello AT&T... There's at least ten different threads of customers with the same problem. Perhaps you can consolidate them and address the issue in a coordinated fashion .
I've got the same problem I'm on a Galaxy S7, not an iPhone. Can you explain what's going on?
06-25-2018 2:32 PM
Thank you for reaching out on the Community Forums! After going through research on the unknown sender and messages, I was able to find a thread with some helpful troubleshooting steps to get this resolved for you. Click here to view the thread.
If you have any further question please feel free to reach back out to us!
Traci, AT&T Community Specialist
06-25-2018 3:25 PM
06-26-2018 4:29 AM
As I wrote over there in that thread, telling people to factory reset when you don't know the actual cause is the opposite of helpful.
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