Teacher
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18 Messages
some mysterious downloads everyday every 3 hours
Hi,
I have 4 iphones on $160 plan. We rarely use 4G data however in all 4 phones everyday every 3 hours some data gets downloaded.
On 3 phones, it is rather small but on one phone it is relatively high. For example, in 15 days one phone used up 1.8 gb whereas the other 3 used 0.3 gb.
I checked iphone settings and they seem to be right. Who is downloading this data everyday every 3 hours?
Is it ATT?
Regards,
Sankar
jayp101
Mentor
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46 Messages
10 years ago
Good Day Sankamukh
,
By chance are you all using iMessenger? if so , this could be where the data usage is coming from. imessenger will use data instead of text messenging. As for the updating every 3 hours. At&t doesn't do live, up to the minute , data updates and this is why you see the data change every 3 hours. I hope that this little bit of information helps.
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jayp101
Mentor
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46 Messages
10 years ago
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wingrider01
Expert
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12.2K Messages
10 years ago
With all the auto updates that are automaticly running on the iphone it could be anything, facebook, twitter, itunes, icloud backup to name a few that are automaticly on the phone, not to mention any apps that you have installed.
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sankarmukh
Teacher
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18 Messages
10 years ago
Thanks for the replies. But, I think I was not clear in my mail. I use iMessage but that is not the issue. Also,
I have bluetooth, cellular data , personal hotspot all off in iPhone. But we still get downloads every 3 hours.
I am pasting usage details for two of our phones but it happens in all 4.
I am still confused.
Thanks. Any help will be appreciated.
Sankar
Individual Usage for one phone:
Date/Time
Contact
Usage Type
Usage
Charge ($)
05/08/2014 06:00AM
--
Internet/mobile data
319.0 KBs
0.00
05/08/2014 03:00AM
--
Internet/mobile data
304.0 KBs
0.00
05/08/2014 12:00AM
--
Internet/mobile data
88.0 KBs
0.00
05/07/2014 09:00PM
--
Internet/mobile data
340.0 KBs
0.00
05/07/2014 06:00PM
--
Internet/mobile data
312.0 KBs
0.00
05/07/2014 03:00PM
--
Internet/mobile data
1706.0 KBs
0.00
05/07/2014 12:00PM
--
Internet/mobile data
19.0 KBs
0.00
05/07/2014 09:00AM
--
Internet/mobile data
515.0 KBs
0.00
Individual Usage for another phone:
Date/Time
Contact
Usage Type
Usage
Charge ($)
05/08/2014 06:00AM
--
Internet/mobile data
60.0 KBs
0.00
05/08/2014 03:00AM
--
Internet/mobile data
99.0 KBs
0.00
05/08/2014 12:00AM
--
Internet/mobile data
94.0 KBs
0.00
05/07/2014 09:00PM
--
Internet/mobile data
84.0 KBs
0.00
05/07/2014 06:00PM
--
Internet/mobile data
213217.0 KBs
0.00
05/07/2014 03:00PM
--
Internet/mobile data
403.0 KBs
0.00
05/07/2014 12:00PM
--
Internet/mobile data
6725.0 KBs
0.00
05/07/2014 09:00AM
--
Internet/mobile data
18807.0 KBs
0.00
05/07/2014 06:00AM
--
Internet/mobile data
1462.0 KBs
0.00
05/07/2014 03:00AM
--
Internet/mobile data
442.0 KBs
0.00
05/07/2014 12:00AM
--
Internet/mobile data
249.0 KBs
0.00
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loganic
Former Employee
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636 Messages
10 years ago
In theory, I would think it shouldn't be possible if cell data is off.
Feel free to get a second opinion, by using an app like 'My data manager"
In Settings -> General, it'll show you which apps/services have been using your data going back a ways.
If you 'reset statistics' in there, you can start it over. If you do that, the phone or the app just might tell you where that data is going.
-Alex
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sankarmukh
Teacher
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18 Messages
10 years ago
Thank you. I am also dumbfounded that data downloads happen with celluar data off.
I am double checking this by having cellura data off in one iphone and on on the other.
I have Data Manager but that just gives summary, graph etc in version 4.0. It does not show any detailed app usage. I will look at that too.
I am doing " reset statistics" and will check on that later.
Thank you and I will report.
Regards,
Sankar
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wingrider01
Expert
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12.2K Messages
10 years ago
take a look at Data Usage by Onavo on the Itunes store. Read the terms of service becasue they utilize a unique way of saving spave on the phone
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loganic
Former Employee
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636 Messages
10 years ago
I may have figured out the 3 hour increment mystery.
I was helping a customer with their online account, and I noticed it say
'Due to Mobileshare plan, data usage may display in 3 hour increments' !?!
I don't recall seeing that ever before, and that won't answer the mystery as to what or why there data usage, but it might explain why it's so evenly spaced.
-Alex
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sankarmukh
Teacher
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18 Messages
10 years ago
Hi,
Thanks for all the replies. I took people's suggestions and this is what I know and I am happy with the outcome.
1. As expected, if I turn off cellular data, data does not get downloaded. I previously took my 17 year old son's word for it but then I turned off cellular data on my iPhone and it did not download the data until I turned it on.
2. What I was worried about, that in one iPhone, data download was 10 times more than all the other three.
I deleted the iCloud backup for that iPhone and after that the problem seems to have gone away. His data downdowload is on par with the other three.
3. I still have every 3 hour download, but as one writes that ATT does this in 3 hour increments. Since these downloads are miniscule, for now I am satisfied.
4. I think all the replies should get marked as solution.
Thanks and Regards,
Sankar
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wjereb
Guru
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483 Messages
10 years ago
You get 10Gb of data on that plan so why would you turn off your icloud backup? That's just asking for trouble.
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