Teacher
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13 Messages
"Data Transfer" in Usage Detail
On my Wireless bill under the Detailed Usage for Data Detail is a Section for "Data Transfer"
This is the area where the charges against my 200 MB Data Plan are listed.
However, it lists only the date & time, the term Data Transfer under the To/From Column, the KB used, and the Rate Code CMB6
Is there any way for me to determine what a specific charge was for (i.e. I downloaded an app & which one, I did X, I did Y, etc)?
Just listing the basic information that is shown on the bill does not give me enough information to determine whether the charges were legit or not.
jamileh
Former Community Manager
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5.2K Messages
12 years ago
That level of detail is not provided because we do not track where you're using data, just that you are using data.
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Steven1357
Teacher
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13 Messages
12 years ago
Problem with that is when I question whether or not "I" was actually using my data.
Not that I don't trust AT&T, but wasn't it Regan who once said "Trust, but verify"?
With the current technology, it should be easy for me to be able to access that data (even if it is not shown on the bill for Privacy reasons).
Does anyone know if all of the carriers "hide" that information from its customers?
I am in a profession that bills its clients based on time.
If I had this billing policy, there would be a mass client revolt.
I just got my iPhone 4S in late December 2011 & got a Data Plan for the 1st time since I have been using a cell phone.
Problem is now my usage is slowly going up & this month I approached my 200 MB Data limit.
Yes, I can account for a good part of this month's usage, but being able to account for only a good part of the data usage charged to me is just not going to be enough for me.
[Per Guidelines: Keep it Relevant and Appropriate].
The detail for my voice calls shows the date, time, phone number called, & minutes spent on each call.
Same for Text Messages and Pict Video Messages.
Why can't something similar be done for data
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JFizDaWiz
Professor
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2.4K Messages
12 years ago
But you can always disable data so it can't be used in the background. Smartphones are connected to the internet at all times and do things behind your back based on apps and setup. That's just how they are designed
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quagmire
Teacher
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6 Messages
12 years ago
I've used AT&T, Sprint, and Verizon, and none of them offers the type of detail you're asking for.
Your iPhone tracks cellular data use on its own. Though it's strictly a resettable cumulative counter, it can at least give you a sanity check against your bill.
Go to Settings -> General -> Usage -> Cellular Usage
You'll see Cellular Network Data Sent and Received since your last reset. I reset on the first day of each billing period, after noting the usage count. It's usually pretty close to my bill.
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Steven1357
Teacher
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13 Messages
12 years ago
But you can always disable data so it can't be used in the background.
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Steven1357
Teacher
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13 Messages
12 years ago
Your iPhone tracks cellular data use on its own. Though it's strictly a resettable cumulative counter, it can at least give you a sanity check against your bill.
I did know it could do that, but that is not quite what I wanted.
But since you reminded me of it, I will turn that on for the time being.
However, that does not satisfy my needs at all & I will continue to press for what does.
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JFizDaWiz
Professor
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2.4K Messages
12 years ago
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