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phone died

iPhone died, until I replace it I need to retrieve text messages and voice mail from the web site.  Problem is, you send a verification code to the dead phone.  Your support bot doesn't understand plain English, you have no human support options, your stores never answer the phone, each store has a voice mailbox that is full, and your FAQ page returns Error 404.  I suspect I will have switched to another carrier by this time this gets answered, but maybe it'll help others, who knows...

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