Helpful Links

personal hot spot $300 charge

Contributor

personal hot spot $300 charge

Hi , I'm using the mobile hotspot in my house.  It's using approximately 1 Gig every 15 minutes and the latest bill is $300.  Is there something I can do to change this charge?  Thank you!

Best regards,

Faye

80 Views
Message 1 of 3
ACE - Expert

Re: personal hot spot $300 charge

Other than turn it off?  Not really.  

Cellular is not meant to be a substitute for home internet as it’s too expensive.  I’m not sure what you’re using the hotspot for, but 1 gig an hour sound like a lot of activity.  

 

(The following is included after all posts to save typing) We are customers too, NOT employees. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
ACE - Expert

Re: personal hot spot $300 charge

Presuming you are using the hotspot on your phone, one option is to switch to the unlimited plus plan. You get 10GB of hotspot usage included. Another option is get the wireless home internet. Another possible option without knowing your current plan, rather than pay data overages, switch to a share plan with more data. Note that current share plans have no overages. Once you use up your data, data speeds slow to 2G.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 3
Share this topic
Share this topic
Additional Support