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data usage

Added $10 data usage to credit card today & was told would be good for a month. Just got pop-up saying data used up & need to make another payment. 2nd time this has happened. What is the problem?!?

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Message 1 of 3
Employee
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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎05-30-2019 11:20 AM

Re: data usage

10$ gives you only so much data, when you use it up its gone and you need to purchase more. When they say its good for a month it means it wont expire for a month

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While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers on our own time and do not represent AT&T in any official capacity with our responses.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 3
Employee

Re: data usage

also are you prepaid postpaid?

-----------------------------------------------------------------------------------------------------------------------------
THE FOLLOWING IS INCLUDED WITH EACH POST

While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers on our own time and do not represent AT&T in any official capacity with our responses.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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