Contributor
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2 Messages
Wireless Data Usage Changes??
About a year ago, I received an email from ATT and congratulating me on my longtime service. In the email I was told that as a reward I was being given double data for no additional charge. What is so odd is that I NEVER went over my data limit prior to that time. Since I accepted the offer, I go over the data usage almost every month. I'm thinking that I was offered the added data because ATT may have made a change in how data is counted or something - disguising it as a gift. Anyway, I'm confused as to why I'm now always going over twice the amount I used before. Frankly, I'm annoyed...anyone else out there notice the same thing??
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GeekBoy
Master
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4.1K Messages
9 years ago
Have you "upgraded" your cell phone within the last 12-18 months? If so, it is most likely that your new phone is just using more data than your old phone. So many new phones on the market today offer high res screens and now whenever you watch a video on your phone, it is downloading an HD version because your screen can display it, whereas your old phone screen couldn't so it would only download an SD version of the video. That alone will cause your data to increase by 3-5 times the amount you used to use. Another thing to consider is that newer phones support full LTE vs just 4G or even only 3G. a 3G phone will download around 3-4Mbps, where a 4G phone can push 7-10Mbps, and LTE can push 45 Mbps or even faster. Some streaming sites will adapt the quality of what they send to your phone pased on the bandwidth. A faster pipe means they will send you a higher quality stream that uses more data (this is for audio as ell as video).
Another consideration is that newer devices and newer mobile phone OSes are really pushing for more "cloud based" storage. This means that you push more data to/from the internet for jsut about everything you do. I was running my iPhone 5 for 2 years and averaged about 2-2.5GB/month for my data usage. A little over a year ago I upgraded to an iPhone 6, and now I use closer to 4.5-6GB/month. I know I have changed how I use my phone a little over the last 2-3 years, but most of my change in usage stems from changes in devices, and understanding why the new devices use more data.
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formerlyknownas
ACE - Sage
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117K Messages
9 years ago
Do you still have the extra data? The 6 GBS plans that were given another 6 GBS had an expiration data of about 1 year.
Check your plan, then check all your devices to see if you are using more data than normal.
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Lscoma
Contributor
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2 Messages
8 years ago
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windys
Contributor
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1 Message
8 years ago
I have not changed my phone. They 'doubled' my data, yet still i am now going over with 6. It has to be how I am using my phone, I guess. but how? Words with Friends, is the only thing I really do different that 2 or 3 years ago when I got the Galaxy S4. Is it the FaceBook video downloads? Is it reloading emails from full email boxes? If I knew where the charges stem from, I could try to fix it. Beyond frustrated with data charges, and new plans that really do not offer choices. I walked out of a local store with out a new phone in October because of the NEXT program. Feeling punished for being a 20+ year customer!!
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Busternutt
Professor
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3.2K Messages
8 years ago
Every phone has record of how much data each app is using. Usually found in your settings. As you said, once you know what is using all that data, you can do something to limit it.
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dparks43
Tutor
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5 Messages
7 years ago
I have been using about 100mg a month, but this last month I used my 300 mg half way through the month. Why?
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dparks43
Tutor
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5 Messages
7 years ago
No, this is the same phone that I have used for the last 2 years.
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dparks43
Tutor
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5 Messages
7 years ago
It is Google Play Store that is using it, but I don't know why.
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dparks43
Tutor
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5 Messages
7 years ago
I do not play any games on my phone, but I did add Fitbit 3 months ago. It did not affect it before.
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dparks43
Tutor
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5 Messages
7 years ago
Help.
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