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Why can't I tether with my Grandfathered Unlimited Data Plan?

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Why can't I tether with my Grandfathered Unlimited Data Plan?

Today, I called AT&T to setup a personal hotspot on my iphone. AT&T said I had to get an LIMITED DATA plan. I could not use the UNLIMITED DATA plan I had signed up with. I was told AT&T does not grandfather unlimited data for personal hotspots on my iphone. I asked for an email regarding AT&T not honoring UNLIMITED DATA plans. I have not recieved the email. It is not fair AT&T will not honor what I signed up for with them. What can I do to make AT&T honor their contract with for UNLIMITED DATA?

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Message 1 of 100
ACE - Expert

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

Wasn't Cingular mobile branding gone by then? Then being when it was announced for iPhone.

(Looks like Cingular made the transition back to the AT&T name in 2007)

https://en.wikipedia.org/wiki/AT%26T_Wireless_Services#Acquisition_by_Cingular

 

 

 

This was what got me to switch to AT&T, having the iPhone, which now had decent speeds and a much better camera.

 

I understand it doesn't mean it's on every plan, but  just took AT&T months to finally "release it" (turn it on) for iPhone and then they announced it wouldn't be availble for people with the unlimited plan.

 

Gary

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Message 76 of 100
Scholar

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

Tethering has never been allowed with unlimited data in the past. If AT&T ever woke up and allowed it they would rule the world if you know what I mean...

Message 77 of 100
ACE - Sage

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

Why is it you give an inch, and some people want the whole darn yard?

Each person at an all-you-can-eat buffet has to pay, no doggy bags.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 78 of 100
Contributor

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

You can now get unlimited data again with AT&T if you have 2 things. A postpaid wireless account and a active DirecTV and/or Uverse TV account with the same billing address. You can have two postpaid accounts for one DirecTV and/or Uverse TV with the same billing address.

 

The plan is $60 per account then $40 for each smartphone or tablet. $25 for a basic device and $10 for a smart watch. Not included are:Hotspot devices or other device AT&T offers. Tethering is not included in this plan. You may get throttled after 22 GB for each device if you are in a network congested area. Only 10 lines for each account.

 

*Note: Check your plan and price. You can get directv for as low as $16.99 (bare minimum) and then you qualify for unlimited. No tethering..but you can have a 2nd group on Mobile Share. If you have Directv.......call AT&T.

 

 

Please use your MYAT&T app to make the change.

 

 

 

 

 

 

 

 

 

 

Message 79 of 100
Scholar

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

22 g and no tethering NO thank you... Not a good deal at all...

Message 80 of 100
ACE - Sage

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

@wdsteve

 

really.

I have 6 phones and 2 tablets sharing 30 GBs of data for $240.

 

ATT is offering  6 phones and 2 tablets a total of 176 GB of high speed data and unlimited reprioritized data after they use the first 22 GBs for $280 a month.

 

For data burners, this is a great deal.

 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 81 of 100
Employee

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

Other people are paying $100 a month for 15GB so unlimited (22GB throttle limit, rarely in effect unless you're in a high population density area with busy towers for $35 a month isn't a good deal?

 

People think prices from 2008 should perpetually remain the same in an industry where costs to maintain a network, deploy that network and purchasing frequency and spectrum is expensive as can be. Carriers could eliminate unlimited entirely if they wanted, no one is under a contract for this plan. Contracts now are for hardware, not older plans. I'd say a 5 dollar increase is barely a drop in the bucket.

 

Tethering was never offered on these plans for individual users. Enterprise and corporate plans don't really count here because we're talking about unlimied for IRU accounts. It has never been available for these plans, ever.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 82 of 100
Contributor

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

I got the same response from AT&T when I tried to get a hotspot.  It doesn't end there, if you want to take any advantage of any other feature or plan that is offered to limited data plans you can't.  It seems AT&T cannot seperate them but most importantly take care of their loyal customers.  So sad...

Message 83 of 100
Employee

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

Tethering has never been an option on unlimited data so this idea they're not taking care of customers is a bit off base. On older grandfathered plans, it was not offered. The new plan continues the terms of that plan. It's never been available.

 

The data is for the device only. Plain and simple. Sharing that data with another device adds a seat to a table that is only for one chair. You're free to use as much as you'd like on the device (subject to the priority terms for network congestion). People seem to not grasp what point of demarcation in relation to mobile data is all about. Because tethering means the end point is not the device but a further point of demarc. That's not how it is intended to work.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 84 of 100
ACE - Expert

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

I finally caved.  It's only been a week, but I think I'm happy about it...  

 

I switched to a Mobile Share plan so that I could tether and the other lines could share the larger bucket of data (one of my three lines only had 200MB and went over 2-3 times a year).  

 

Since it sounds like AT&T is done with the subsidized plans (no new ones any more, right?) it seemed like I'd be losing it anyways when mine ran out it 2018 anyways (plus it wasn't fullfilling my needs)

 

Now I can tether!  Plus, I've got rollover so if I'm under one month, I can go crazy the next...

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 85 of 100
Scholar

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

No one tethers unlimited data plans. Never have to my knowledge... AT&T has always been up front on that.

Message 86 of 100
Scholar

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

Because grandfathered data plans have never been able to tether...

Message 87 of 100
Contributor

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

Wrong.  They have to honor the unlimited data plan because they said they would when you signed up.  But they can give you a lot of postive and negative incentives to move to a capped plan (price of your plan, throttling, more attractive options like tethering, etc.  

Message 88 of 100
ACE - Sage

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

@MANCAVE001

The AT&T unlimited plan NEVER included tethering.   

AT&T has honored its grandfathered plans because they choose to.  No where in your terms of service does any carrier have to honor the plan you signed up with.  Start looking for it, you won't find it.  

https://www.att.com/legal/terms.wirelessCustomerAgreement-list.html

 

 I am now "grandfathered" on the Mobile Share plan.

There are rules we have to follow to keep the plans. The carrier does NOT have to allow us to keep them, as many Verizon customers are finding out.  

 

Verizon is on step 3 of a multi step plan to get rid of the unlimited data abusers.  They informed customers that if they use more than 100 gigs a month, they would be terminating their plan.  Verizon made the mistake of allowing a $30 tethering add on to the unlimited plan when it was 3G speed.  Since then Verizon has been prohibited from throttling or reprioritising high data users to manage its network. 

 

Verizon can't throttle, but they can terminate service.   It's an option that ATT has used and would again if customers abuse the plan.   ATT sent out a bunch of warning letter over a year ago, warning suspected tetherers they would lose their plan.  

 

The original contract and the data plan that came with it, expired 2 years after you signed up with ATT.  Once the first 2 year contract is complete, all customers are month to month.  

 

The purchase of a new phone is not a plan contract.  A new phone purchase is simply an agreement for a discounted phone, in exchange for a required 2 years of service.  The plan can be changed at any time as long as service is 2 years long.  

 

ATT ended contract phone sales in January 2016  This will also end the delusion that a customer is "under a contract" for a service/data plan.

 

 

 

 IMG_4833.PNG

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 89 of 100
Contributor

Re: Why can't I tether with my Grandfathered Unlimited Data Plan?

I really doubt that. If they could boot me off unlimited, they would. It may be a difference in VZ contracts vs. ATT
Message 90 of 100
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