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Weesatchehorn's profile

Contributor

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2 Messages

Friday, August 9th, 2019 8:05 PM

How can I block unwarranted text messages?

I am receiving a lot of text messages from 1(410)100-### and 1(410)200-###, about 75 of them so far. I tried to block those numbers on my phone. I also replied STOP to two of them. Neither of the attempts resolved the issue. Getting very annoyed. How can I get the messages to stop? 

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

5 years ago

Those numbers mean the texts are coming through the email to text gateway. Replying “stop” is probably the worst thing you can do as that just tells the spammers know they have a live number. There really is no way to block them I know of but you can forward them to SPAM (7726) and hopefully ATT will block them.

Contributor

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2 Messages

5 years ago

Thank you. 

New Member

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5 Messages

4 years ago

No; ATT won't do anything about this.

7726 only works for reporting text messages sent from phone numbers.

(edited)

ACE - Expert

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64.7K Messages

4 years ago

@Ladyebird I have successfully forwarded texts from email addresses to 7726 and replied with the originating email address and have not gotten any further texts from that email address. I sure appears to me that they have been blocked.

New Member

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5 Messages

4 years ago

I don't think you would ever get repeated spam texts from the same email address. 

The fact that you haven't received spam texts from the same email twice doesn't mean that ATT took care of it ... it just means that the spammers have moved on to another email address.

ATT should fix this so that the problem doesn't happen in the first place.

I don't mean to be argumentative; I'm just skeptical.

New Member

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6 Messages

4 years ago

This person is correct. ATT doesn't care one way or other about this or they would make a means to block unwanted texts. And as far as texts from emails, mine have been from messages that appear as web links with .com extentions. I've been with ATT for 29 years & have as yet to see a text blocking feature on call protect. I've also used RoboKiller but that one has too many bells & whistles that i don't need. Plus it doesn't block well.

New Member

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1 Message

4 years ago

UNWANTED TEXT MESSAGES coming from an EMAIL--not a phone number They are send porn . Please do something about this for them to stop or I will report this to FCC AT&T charge a lot you can do something about this annoying issues. 

New Member

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6 Messages

4 years ago

Sorry Macalusoiii, but ATT has probably done all they are going to do about spam text messages! They have an app out called Att Call Protect which is powered by another app called  Hiya Call Protect. Neighter of these will block incoming texts. Both block calls that can be saved within the apps but both require sending the text to them to block, you cannot block text, only they can!  Hope this helps.

New Member

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1 Message

3 years ago

This really needs to be looked into. These messages I’m receiving are on a daily basis. Most are from gmail accounts in group messages of 20 phone numbers resembling mine. When trying to report as spam, the reply wants a phone number. I cannot supply a phone number because it’s an email. Is there any other way to report these unwanted, usually explicit messages??? [email scrubbed]  

This is how it comes through messenger 

[EDITED per Community Guidelines]

(edited)

New Member

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5 Messages

3 years ago

Forwarding SPAM TEXTS to 7726 does no good.

AT&T sends you a text asking for the sender's number.

If you reply, AT&T does nothing except send you another text asking for the sender's number - so it is like AT&T SPAM TEXTING you too!

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