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Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

Contributor

Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

Does this mean you get 22GB of high-speed data per line AND 10GB of high-speed hotspot for a grand total of 32GB of high-speed internet data PER LINE??  Or does the 10GB of high-speed hotspot count towards your overall total of 22GB of high-speed data??

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Message 1 of 55
Guru

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

I just spoke to a rep at AT&T and he stated that the 22GB is total for all lines combined. He also stated that the 10GB for tethering is per line which makes ZERO sense. I have 4 smartphones, an iPad and a mobile hotspot. If you just count the phones and the iPad that's 50GB of tethering but I am subject to a slowdown if we exceed 22GB. I think I read somewhere on AT&T's site where it said per line but I haven't been able to find it again.

 

Can anyone verify what the correct answer is?

 

Bill

Message 31 of 55
ACE - Sage

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

Each line has 22 gigs of full speed data.   So 5 lines x 22 gigs, total = 110 gigs.  

Included in the 22 gigs you can use up to 10 of it to tether.

https://www.att.com/plans/unlimited-data-plans.html

(BTW, didn’t this thread cover this already?)

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 32 of 55
Guru

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

It did but I don’t get why the reps are not trained on this. (Well I do because it’s the same ar Verizon, Comcast, etc.) I guess my question should have been if anyone had personal experience where they went over 22GB and had a problem with slower speeds. 

 

If if I get 22GB per line then shouldn’t I get 132gb (6 x 22) as my mobile hot spot should get 22GB as well?

Message 33 of 55
ACE - Expert

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot


@wjereb wrote:

It did but I don’t get why the reps are not trained on this. (Well I do because it’s the same ar Verizon, Comcast, etc.) I guess my question should have been if anyone had personal experience where they went over 22GB and had a problem with slower speeds. 


@wjereb

 

My account used 275gb of data between 6 lines...  My 16 year old daughter used the most at 67gb and only slowed down once and that tower is always congested because of its location.  She was using it on the way to football games so she was handing off to lots of towers.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 34 of 55
ACE - Expert

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot


@wjereb wrote:

If if I get 22GB per line then shouldn’t I get 132gb (6 x 22) as my mobile hot spot should get 22GB as well?


You get unlimited per line.

 

Per line it's 22GB and you might slow down. It seems like it's a small portion that this significantly affects.

 

Some people use over 1,000GB and don't notice much in terms of slowdowns.

 

It all depends on the congestion on the towers that you're using. Up north on vacation I got faster speeds when over 22GB than I do in the city under 22GB. And I'm not even sure how much I get deprioitized in the city, it's insignificant.

 

 

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Message 35 of 55
Contributor

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

I have 3 phones and a netgear Unite Pro portable hotspot that I use for home internet service.  I'm in a rural area and its the only real option.  From reading through this, I'm getting the impression that the netgear has access to the full 22 gb without being subject to the 10 GB hotspot speed drop.  Can someone verify this?  I've gotten conflicting info from ATT. 


Thanks

Message 36 of 55
ACE - Sage

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot


@Dspeelj wrote:

I have 3 phones and a netgear Unite Pro portable hotspot that I use for home internet service.  I'm in a rural area and its the only real option.  From reading through this, I'm getting the impression that the netgear has access to the full 22 gb without being subject to the 10 GB hotspot speed drop.  Can someone verify this?  I've gotten conflicting info from ATT. 


Thanks


That is correct.  A dedicated mobile hotspot has full speed data and is reprioritized at 22 gigs, just like phones. 

Several of the benefits to the unlimited plans, including ability to add a hotspot, are going away in early December.   

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 37 of 55
Contributor

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

Thanks so much for the info.  If I add the plan now, that benefit won't go away, I just wouldn't be able to do it after December, right?

Message 38 of 55
Guru

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

What other benefits are going away in December? And will they be grandfathered?

Message 39 of 55
ACE - Sage

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

@wjereb  

Rumor is the free HBO offer and $25 discount for TV service.   They would be grandfathered.  

History says, once grandfathered, you have to watch those perks like a hawk as they can accidently be removed.   For example, don’t add a line for a New hotspot.

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 40 of 55
ACE - Expert

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot


@lizdance40 wrote:

@wjereb

Rumor is the free HBO offer and $25 discount for TV service.   They would be grandfathered.  

History says, once grandfathered, you have to watch those perks like a hawk as they can accidently be removed.   For example, don’t add a line for a New hotspot.

I read the $25 is dropping to $15 on the 12th of NOV. 

 

I've heard a few mixed things on the HBO.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 41 of 55

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

20180815_045243.jpg

 

I had to post this oh and my speeds are fine and am downloading over 150 gigs off my hotspot now hehe 

Message 42 of 55
Highlighted
ACE - Sage

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

@Pitbulldog911

Dont be surprised when the hotspot spot hits the 15 gig wall and stops.  Reports are coming in ATT is starting to enforce the 10 gig limit

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 43 of 55

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot

Did u happen to notice that it's not on a hotspot plan it's using a cell
sim
Message 44 of 55
ACE - Sage

Re: Unlimited Plus Plan - 22GB of data plus 10GB of hotspot


@Pitbulldog911 wrote:
Did u happen to notice that it's not on a hotspot plan it's using a cell
sim

You're on the unlimited and more premium, which includes hot spot use.  Did you know what you were buying and what it included?  

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 45 of 55
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