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Unlimited Data plan and Mobile Hotspot?

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Unlimited Data plan and Mobile Hotspot?

Does the new unlimited data plan not allow you to use your phone as a hotspot?.

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Message 1 of 164
Employee

Re: unlimited data plan

You're getting unlimited data.....on the device it's intended for.

 

Sharing that data with a computer, tablet or something else is not. It's adding a second device to the AT&T network and that is a violation of the unlimited data terms and conditions.

 

It's not an unfair business practice because the terms of the plan are available to everyone before they get on the plan. If you don't like the terms, you can vote with your wallet and find a provider that fits your needs. The FCC, FTC, whoever isn't going to be a nanny or police these arbitrary things. They have no right to tell a private network owner how to do business. Especially because you can just go with another carrier. Cellular is not a utility. There are no local monopolies.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 31 of 164
ACE - Sage

Re: unlimited data plan

@RitaGee12

 

Yes.  And there is nothing unfair about saying "unlimited on one device only".  

 

Att does not throttle unlimited plans.  After 22 GBs a line is reprioritized and a user MAY experience a slowdown in service.  Some users report occasional or no slow down well past 22 gbs. 

 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 32 of 164
Tutor

Re: unlimited data plan

@David606 My, my ... So you're telling me if I don't like It, I can leave? And you are an Employee, is that for AT &T? Way to represent the company!! So is this how we do business now? Let's just see!
Message 33 of 164
ACE - Expert

Re: unlimited data plan

@RitaGee12 Do you see the item at the bottom of David606's post that says "I am an AT&T employee and the postings on this site are my own and don’t necessarily represent ATT's position, strategies or opinions"? Well, I can tell you from experience it is true. That disclaimer is required for an employee to post here but they are not "on the job". When posting here, he is just another customer. 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 34 of 164
Employee

Re: unlimited data plan

I'm telling you to pick a carrier that fits your needs because this policy is likely to never, ever change and there is nothing that any entity can do about it. The fact that I am an employee has nothing to do with anything here because I am speaking as another customer, which I happen to be. Regardless my advice to everyone remains the same....go with the carrier that fits your needs.

 

The reason I say this is because no matter how much dissent there is, tethering and unlimited is not going to change. Customers may in the future get 3 or 5 gigabytes for hotspot on this plan like Sprint does, but it will never be unlimited tethering. Unlimited data is not a replacement for wired, in home internet. If you need unlimited internet for computers and game consoles and such at home, you need DSL or cable internet.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 35 of 164
Tutor

Re: unlimited data plan

, thanks, but it doesn't matter, he's an employee! BTW, david606, I took the liberty of clipping som items you might be interested in, the last one is dated June 23, that's 2016!

FCC to fine AT&T $100M for slowing speeds AT&T To Pay $105 Million To Resolve Wireless Cramming Investigation

FCC Slams AT&T With $105M Settlement For Bogus Customer Charges

F.C.C. to Fine AT&T for Slowing Data Speeds of Some Customers

FCC fires back at AT&T with questions about its paused fiber rollout

FCC Plans To Fine AT&T $100 Million For Misleading Consumers About Unlimited Data Plans, Violating Transparency Obligations
Message 36 of 164
ACE - Expert

Re: unlimited data plan

@RitaGee12 What do those have to do with what we're talking about here?

 

Not tethering is clearly marked all over the place, so is reprioritization. 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 37 of 164
ACE - Sage

Re: unlimited data plan

@RitaGee12

 

Old news and those are not links.  

 

BTW the last one was a threat that didn't happen.   ATT was threatened for not adequately informing customers of the throttling policy and when they were close to the limit.  This is when ATT started sending text at 75% and 90%.  They also changed the method and threshold.

 

Shall we look at the hand slaps other carriers have received?   It's the FCC's job to police providers and they do so, usually impartially.

 

Did you know Sprint and T-mobile do not have FCC clearance to offer wifi calling?  ATT held off for months and tried to force the FCC to do their job.  It didn't happen.

 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 38 of 164
Employee

Re: unlimited data plan

What does this have to do WITH TETHERING? Not sure what bill cramming and fiber rollouts have to do with tethering? Dated 2016?

 

 

http://money.cnn.com/2015/06/17/technology/att-unlimited-dat-plan/

 

I'd check that again because it's 2015 when this new broke. Notice how the fine is because of notifications of throttling, not throttling itself. You see the FCC doesn't care if AT&T slows down unlimited data speeds, that's totally legal and something that is accepted. The fine was because the notifications were not ample and clear enough. So not sure what you're trying to accomplish with this weird puzzle of piecing together irrelevant issues...

 

Tethering is still not allow on unlimited data and it never will be. FCC, the FTC, NASA, Depertment of Agriculture, doesn't matter which agencies you quote and talk about, they can't do anything about that because they know it's overstepping their boundaries and interfering in a privately owned network they have no business telling how to set policies.

 

So it all comes down to voting with your wallet. None of us will be able to bend a carrier to our will. There is no forcing them to offer something that isn't there. If this is a dealbreaker, find a wireless provider that fits your needs. It's that simple. No one is telling you to leave in any kind of impolite manner, don't get my words twisted. I am advising you that if AT&T isn't able to fulfill something you need in a wireless provider then you have the choice to find one who can.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 39 of 164
ACE - Expert

Re: unlimited data plan

@David606 They do allow tethering on unlimited plans with automobile hotspots, right?

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 40 of 164
ACE - Professor

Re: unlimited data plan

I don't know @David606, I went back and re-read that FCC ruling, it sure looks to me like they're saying, "if you're going to advertise unlimited, you have to get it", read the part about "Consumer deserve to get ... marketing practices ...".

I suppose this could (and is) being interpreted multiple ways, but the one thing that rings true, per @Gary L, is that this is about data speeds, not tethering (although I'm sure an attorney could run with some of marketing practice stuff, with regards to tethering too).

 

Yeah, the thing about AT&T trying to get the others in trouble for WiFi calling didn't sit well with me, but that just my $0.02.   It seemed like a "we're behind on this, how can we slow everyone else down, by looping in the FCC here to whistle-blow for us", but that's just my take on it (and a lot of trade rags too, just sayin'...).

 

Much of this is still left to interpretation, and I think (hope) there will be some changes coming, either from industry pressure, or regulation, either way, I think the consumer will be better off, in the longer-term.

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 41 of 164
ACE - Professor

Re: unlimited data plan


@Gary L wrote:

@David606 They do allow tethering on unlimited plans with automobile hotspots, right?


@Gary LYep, I've often wonderd about this, it's another one of those "we made a special agreement with someone" deals, like Apple WiFi calling on unbranded phones.

 

I wonder why tethering is totally okay, if you have one of these specific auto hotspots, they're just fine with you streaming movies or whatever in the car, eh?

 

 

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 42 of 164
ACE - Expert

Re: unlimited data plan

@pgrey What do you mean by "Apple WiFi calling on unbranded phones"?

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 43 of 164
ACE - Sage

Re: unlimited data plan


@Gary L wrote:

@pgrey What do you mean by "Apple WiFi calling on unbranded phones"?


iPhone is essential not branded, other than "Apple". No boot animation either.  Wifi calling worked just fine on the Verizon/CDMA version of the iPhone 6 Plus I owned last year. 

Because it is one iOS, without variations like Android, it's pretty easy for all iPhones to be accommodated. 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 44 of 164
ACE - Professor

Re: unlimited data plan


@Gary L wrote:

@pgrey What do you mean by "Apple WiFi calling on unbranded phones"?


Sorry, bad phrasing, I meant "WiFi calling on unbranded Apple phones".  In other words, you can purchase an unbranded/unlocked iOS phone, and set it up for this.  
In ALL other cases (platforms), VoLTE and WiFi calling/texting are limited to branded devices, that AT&T has sold (the big "hitch" there).

It's not for any technical reason, even though there might be claims to this (I challenge anyone to post a technical document that shows it).

This is my one, big issue with AT&T, be-it-as-it-may, otherwise I tend to think they're a pretty good carrier.  I hope that in the future, the market helps to "correct" this.

*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 45 of 164
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