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Unlimited Data and Mobile Hotspot

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Unlimited Data and Mobile Hotspot

We just updated our plan after being bit a wireless and direct tv customers. Does the unlimited data also cover hot spot?

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Message 1 of 7
ACE - Expert
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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎01-27-2016 1:26 PM

Re: Unlimited day

A hotspot is not allowed on unlimited data.

This is a user to user forum. I am a user, just like almost everyone else on the site.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 7
Scholar

Re: Unlimited day

That is why I didn't switch you can only use your phone, and can't use your phone as a hot spot. So glad I read it carefully...

 

 

 

 

 

 

 

 

 

Message 3 of 7
Contributor

Re: Unlimited Data and Mobile Hotspot

Garbage....as a previous DirecTV customer and loyal grandfathered unlimited data At&t customer, I am offered nothing, while new customers can jump on and get the same benefits.
Message 4 of 7
Employee

Re: Unlimited Data and Mobile Hotspot

Except that grandfathered customers pay 35 for unlimited data while its 60 dollars plus a 40 dollar line fee for the new one. I would say no overages and unlimited data for 35 bucks a month is a reward all in itself
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 7
Contributor

Re: Unlimited Data and Mobile Hotspot

AT&T is a company of CON ARTISTS....we pay $49 per device instead of $10 to have unlimited data and AT&T takes away our mobile hotspot for it?!
I'm not even trying to hook up a device outside of my home! I simply want to use my personal laptop and AT&T's UVerse WIFI connection is so intermittent I can never use it for long.

[Per Guidelines:  Keep it Relevant and Appropriate].

Message 6 of 7
ACE - Sage

Re: Unlimited Data and Mobile Hotspot


@GœldieMariE wrote:
AT&T is a company of CON ARTISTS....we pay $49 per device instead of $10 to have unlimited data and AT&T takes away our mobile hotspot for it?!
I'm not even trying to hook up a device outside of my home! I simply want to use my personal laptop and AT&T's UVerse WIFI connection is so intermittent I can never use it for long.

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Att did not "take away" something that was never offered or allowed on unlimited plans.  The FCC and FTC acknowledge "One device, Unlimited data".   It is clearly in the offer in 2 places no tethering or hotspot.  

 

Your new line fee includes your data plan, unlike the old fee, and your total bill is probably the same or less.

 

If your Uverse wifi is a problem, trouble shoot with the Uverse techs.  Either the line, the equipment or service can be fixed if you insist.  

 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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