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Unable to message internationally on prepaid plan

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Unable to message internationally on prepaid plan

I have a prepaid mobile plan which is supposed to include unlimited international messaging but at the moment I am unable to text internationally, even when ensuring I use the correct country codes. I am an exchange student from the UK and I signed up to this plan when I moved to America so I could stay in touch with friends and family at home. Is there any way I can unblock international messaging or otherwise rectify this issue?

 

Thank you.

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Accepted by iantojones3
‎09-06-2017 4:30 AM

Re: Unable to message internationally on prepaid plan

Look at the list of countries included. I'm pretty sure the U.K. is not included. You will have to pay per text to send to the U.K. which means you must have money on your account to pay for each text.

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