Need your talk or text logs?
Sprout66's profile

Contributor

 • 

3 Messages

Friday, August 8th, 2014 6:42 PM

Texting from abroad not working

I bought the global text plan and was able to text to US from South Korea with no problem. Now I'm in Uzbekistan and texts are not going through. Is there a code or sequence of numbers I need to dial to get text sent?

Thanks

Accepted Solution

Official Solution

Former Community Manager

 • 

10.4K Messages

10 years ago

 

Hello @Sprout66 

 

Global messaging should work in Uzbekistan, are you able to use other phone functions? Try restarting your phone by removing the battery (if possible), or do a reset. Try adding +1 in front of the phone number if you're texting a US number, or just dial normally for local numbers. If you're still having issues, call our international support line @ 1-916-843-4685

 

Thank you,

Dmitriy

Contributor

 • 

3 Messages

10 years ago

Thanks. Restarting the phone worked. I was unable to send text while in Samarkand, but it worked in all other cities in Uzbekistan. Not sure why Samarkand had issues.

Contributor

 • 

3 Messages

10 years ago

Also, FaceTime did not work at all in Uzbekistan, but I believe that was due to government filtering rather than connectivity issue. FaceTime worked in South Korea.

Former Community Manager

 • 

10.4K Messages

10 years ago

 

Awesome! Thank you for letting us know.

 

Dmitriy

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.