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Text not being received but calls are

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Text not being received but calls are

My son-in-law is not receiving any of my texts but when I call he does receive those.    He has an iPhone, I have an android.

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Accepted by ATTKevin
‎07-19-2019 10:00 AM

Re: Text not being received but calls are

Hi @Dp0418!

 

We can help you with your text messages!

 

First, make sure that you are not sending texts through a group chat because Android devices are not compatible with the iPhone's texting apps when it comes to group messages.

 

If that doesn't work, you might be able to find a solution by using our Troubleshoot & Resolve Tool. Just click the link, select your device, and then select Messaging under the Service/Network Issues section.

 

Let us know if this helps!

 

Cameron, AT&T Community Specialist


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