It’s not the marketing texts. It’s the payment reminders (at least two a month) which I don’t need because they are automatically taken from my account. Then the thank you for your payment text , then the congratulations you just saved $5 by having auto pay . I get 3-4 of these a month. Why ??? I like to keep my text income to texts that are important to me and these are senseless and annoying. Various phone calls I have had with AT&T, employees have promised I would no longer get these texts. And they still come. Just loose my number like you have lost all my requests for stoppage. Fred
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]
We've got you covered! In order to modify the notifications you're receiving, we ask that you first log into your myAT&T account. From there, you will want to navigate to Profile > Billing & Payment options > Billing & payment notices. There, you can change your billing notifications. Please let us know if this works, or if you need anything else!
Collin, AT&T Community Specialist
Need help? Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.