08-16-2018 4:36 PM
How do I get AT&T to stop sending me text messages
I’ve contacted them several times asking to stop and they tell me I won’t get anymore and they just keep on coming
I block one number and they send them thru another number
Solved by: Go to Solution.
08-17-2018 4:55 PM
We can help! You can opt out of marketing messages by logging into your account:
Thanks for reaching out.
Dawn, AT&T Community Specialist
- edited 08-18-2018 5:25 AM by Phil-101
It’s not the marketing texts. It’s the payment reminders (at least two a month) which I don’t need because they are automatically taken from my account. Then the thank you for your payment text , then the congratulations you just saved $5 by having auto pay . I get 3-4 of these a month. Why ???
I like to keep my text income to texts that are important to me and these are senseless and annoying. Various phone calls I have had with AT&T, employees have promised I would no longer get these texts. And they still come. Just loose my number like you have lost all my requests for stoppage.
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]
08-18-2018 5:47 AM
We've got you covered! In order to modify the notifications you're receiving, we ask that you first log into your myAT&T account. From there, you will want to navigate to Profile > Billing & Payment options > Billing & payment notices. There, you can change your billing notifications. Please let us know if this works, or if you need anything else!
Collin, AT&T Community Specialist
Visit these related resourcesView Text Message Help!