Mentor
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61 Messages
Spam texts
We have 4 lines in our family plan. All 4 lines get spam texts. I line was billed $9.99 a month for 5 months from a 3rd party unauthorized company. I just disputed this with at&t. Currently we have unlimited texting and we want to take it off since we all have ios5 and can text for free. How do I block all texts from coming in? If I do that can I see texts from people like family, friends, etc....?
Accepted Solution
Official Solution
jamileh
Former Community Manager
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5.2K Messages
12 years ago
You can put a purchase blocker on each line (for free) to prevent subscription charges. Please report the spam texts so we can work to eliminate the spammers.
3rd Party Subscriptions & Purchase Blocker Info: http://forums.att.com/t5/Wireless-Billing/3rd-Party-Subscriptions-amp-Purchase-Blocker/td-p/3095123
Reporting Spam Texts: http://forums.att.com/t5/Data-Messaging-Features-Internet/Report-Spam-Text-Messages/td-p/3154731
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mejoey1
Mentor
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58 Messages
12 years ago
You can call 611 to put a text blocking on all lines but using data to send texts may cost more. No you will not see any new texts in your inbox or outbox cause a block was put on the usage, only your old texts.
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the_real_seebs
Teacher
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5 Messages
12 years ago
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jamileh
Former Community Manager
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5.2K Messages
12 years ago
I just responded to your other post here regarding spam text messages.
Replying stop does not mean AT&T is not actively working to stop spammers. This is an issue that impacts all cell phone users, regardless of the carrier.
Reporting spam messages and checking your monthly statement are the most important things you can do to help prevent spammers from impacting your account.
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