11-14-2018 4:29 PM
I saw that smart limits will no longer be available soon and it will be replaced with a new app? Will that app have the same features such as call blocking and monitoring texts and calls?
Solved by: Go to Solution.
12-26-2018 9:47 PM
This app does not work with all phones especially flip phone. I can’t call block since you took away smart limits please reinstate.
01-14-2019 5:59 AM
Right? Having to install an app on kids' phones to use parental controls is a total joke! Whose kids don't know how to uninstall apps?
01-14-2019 8:10 AM
06-01-2019 10:00 PM
The real solution is switching to T-Mobile because their Family Allowances does what Smart Limits used to do. I was a AT&T customer for over 20 years and switched because of this issue.
06-21-2019 2:15 PM
I am still livid about Smart Limits.... I used it for my one son is now older but I have pre-teen who was a victim of severe bullying, I had to change his number and he has been told not to give to anyone. But bullies will break into his locker trying to grab his phone and find out the number.
Bottom line I felt secure in knowing I could protect my kid from being subjected to texting apps and mean kids. They don’t do it much in school but Bc he is a bit different and gets very sensitive, he has become an easy target. At least with smart limits he didn’t know I was able to control who’s texting him. He’s at that age where he feels like he can handle this but he can NOT.
With all the complaints about Smart Limits being gone. Why not bring it back and have satisfied customers.
Rather then customers shopping around for new plans and making sure they have the options to block numbers.
In a day where technology dominates, and we also have a major problem with kids being bullied (and worse) parents should be able to monitor these things. Last I checked we pay the bill... yet I don’t want my child feeling I’m robbing him of everything I’d rather block numbers OR set it so only certain numbers can call. Like before. And that’s that. If I have to pair their phone. Then they can get around it!!! Which was simple enough to figure out in minutes. I’ve been an AT&T customer since before it was AT&T, looks like I’ll be taking my business elsewhere. I was waiting hoping At&T would come to their senses and bring it back. But that’s not happening. The new app is useless.
06-24-2019 8:42 AM
06-25-2019 5:13 AM
My oldest son is going to be starting his junior year in college... (major in mathematics/education)
AND I STILL can locate where he is!!! But he knows I really don’t check on him like I once did. It’s a blink of an eye from freshman in HS! To college! However my YOUNGEST, is starting 8th grade in the fall. And it’s tough times at that age, especially if you’re a little different... he likes different things... and he’s been tormented for it. However he doesn’t want to always have me “hovering” and feels like he can handle it himself. I know he can’t.... in a time where protecting our children is crucial... and technology being it what it is... so we don’t get them the phone they’ve earned and begged for, that every other kid has had since the 4th grade and i wouldn’t even allow that!!! He was made fun of for NOT having a phone. He’s made fun of for having an iPhone 8 Plus (which was mine by the way and he only got bc I upgraded. And the kids make fun of him and say he’s poor bc he doesn’t have the newest iPhone... I’m sorry last I checked, I don’t have that kind of money nor does he need a phone so expensive at his age and he’d have a much cheaper one if it wasn’t for me upgrading and keeping my phones in excellent condition) he’s an easy target bc we don’t make AS much as many of the families where we live, but my husband works darn harder then any one of them. They could not do the manual labor he does at his age, and think the income would suffice... my sons been called the poor kid bc we don’t have an in ground pool, or drive $50,000 cars (nooo I’ve been saving for things like braces, colleges, future.. etc.. trying to be responsible and humble.... and modest bc I don’t need those things to be happy) what would make me happy is knowing I can just block whoever I want from calling me or my children and not having to hear anything about it bc we WE NEED THEIR PHONES TO EVEN PAIR IT!! This new apps are ridiculous. And I may just switch. I hate to bc I’ve been a customer so long. But I mean come on they had a fine working app, with exactly what people want. I see more people complaining then not. We pay for these phones. We pay to use them, we pay the bills and get robbed on insurance! (Then a huge deductible if something happens when you’ve paid it for 10 years or so and never needed it!!!) I just think it was a stupid move on AT&T’s part and I’m seeing they clearly don’t care much about what their customers wanted. And they also should watch shows such as 13 Reasons Why, and realize what kids today go thru and why parents would like to put them in bubble and protect them. I even worry about my older son teaching... who would’ve thought we would see a time when we contemplated if teachers should wear Kevlar... hellooo it’s society, and to each their own but for me. I will keep my children safe cause that’s my instinct. If you have something that works.... leave it be. I’ve contemplated selling the one phone I have payments on. Paying it off and taking all my lines (and with that my whole family will change!! Bc I always do my research into things and convince them to! And I have a large family!) so if AT&T can’t give us, those who pay for the phones and the phone bills one darn app to block calls texts etc. then my time with them is likely up. My kid is a good kid. And if I insisted he’d let me but I want him to feel secure, and I want to also know what’s going on, so I can stop it before it progresses. With him being able to intercept that he may think he has a hold on it... he doesn’t. Even at my age people are mean... so I know this as great as my teen years were. I didn’t face the troubles we do today. I can’t and won’t ever forget having my first baby, and 4 months later Columbine happened. And I sat there watching this all play out on the TV. In front of my eyes... thinking, why... why would anyone do these things.. now today. In a time where school shootings, bullying, and all the other hardships kids face bc they make mistakes and are kids technology isn’t always a good thing. But even in school they have access to the internet or the library, there’s no around it anymore its what our time is now and we need to have some tools to just have that extra layer of security in my personal opinion. We pay for it. It was NOT free. I can’t see why they can’t just put it back! T-Mobile has it and I’ve never wanted to go to T-Mobile. But. I just might.
06-27-2019 11:32 AM