SPAM Text???

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Mentor

SPAM Text???

I think I received my very first "SPAM TEXT." It says...

 

U REQUESDTED DAILY INSPIRATIONAL TEXTS. SUB SERVICE IS 9.95 A MONTH = MSG&DATA RATES MAY APPLY. REPLY STOP TO CANCEL REPLY HELP FOR HELP. ENTER ON WEB: 8524

 

I did not request this but I also don't want to do the STOP, HELP or WEB site...how do I make sure I am not going to be charged either way on this?

Thanks!
Brian

 

Message 1 of 6 (4,265 Views)
Guru

Re: SPAM Text???

As said in the message, you can reply STOP to cancel the suscription. If you want to be completely sure that it was removed you can always call Customer Service, there they can assist you to remove it.

 

Remember that those are monthly suscriptions so if you don't remove it you will be charged every month until you do it.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message 2 of 6 (4,255 Views)
Mentor

Re: SPAM Text???

I just wanted to make sure that sending STOP wasn't a trojan horse as well...

Message 3 of 6 (4,244 Views)
Guru
Solution
Accepted by topic author garak0410
‎09-30-2015 1:39 AM

Re: SPAM Text???

No, usually that's the way to cancel those type of suscriptions directly from your phone.

 

Again, if you want to be sure that you will have it cancelled without problems you can call Customer Service at 800 331-0500 or dialing 611 from your wireless phone.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message 4 of 6 (4,235 Views)
Employee

Re: SPAM Text???

you can also forward the message to short code 7726 (SPAM)

Read more here, http://www.wireless.att.com/support_static_files/KB/svc/documents/1220912515172.Anti-spam%20FAQ%2008...

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6 (4,055 Views)
Contributor

Re: SPAM Text???

I too have been receiving the spam text.  I have been forwarding them to the 7726 number.  However it was my understanding that I would not be charged for the unwanted emails once I forwarded them.  Can you clarify this for me? 

Message 6 of 6 (2,631 Views)
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