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Posted Jan 18, 2011
10:01:50 AM
SPAM Text???

I think I received my very first "SPAM TEXT." It says...

 

U REQUESDTED DAILY INSPIRATIONAL TEXTS. SUB SERVICE IS 9.95 A MONTH = MSG&DATA RATES MAY APPLY. REPLY STOP TO CANCEL REPLY HELP FOR HELP. ENTER ON WEB: 8524

 

I did not request this but I also don't want to do the STOP, HELP or WEB site...how do I make sure I am not going to be charged either way on this?

Thanks!
Brian

 

I think I received my very first "SPAM TEXT." It says...

 

U REQUESDTED DAILY INSPIRATIONAL TEXTS. SUB SERVICE IS 9.95 A MONTH = MSG&DATA RATES MAY APPLY. REPLY STOP TO CANCEL REPLY HELP FOR HELP. ENTER ON WEB: 8524

 

I did not request this but I also don't want to do the STOP, HELP or WEB site...how do I make sure I am not going to be charged either way on this?

Thanks!
Brian

 

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Jan 18, 2011 10:22:29 AM
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Guru

No, usually that's the way to cancel those type of suscriptions directly from your phone.

 

Again, if you want to be sure that you will have it cancelled without problems you can call Customer Service at 800 331-0500 or dialing 611 from your wireless phone.

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SPAM Text???

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Jan 18, 2011 10:09:21 AM
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As said in the message, you can reply STOP to cancel the suscription. If you want to be completely sure that it was removed you can always call Customer Service, there they can assist you to remove it.

 

Remember that those are monthly suscriptions so if you don't remove it you will be charged every month until you do it.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.

As said in the message, you can reply STOP to cancel the suscription. If you want to be completely sure that it was removed you can always call Customer Service, there they can assist you to remove it.

 

Remember that those are monthly suscriptions so if you don't remove it you will be charged every month until you do it.

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Jan 18, 2011 10:17:59 AM
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I just wanted to make sure that sending STOP wasn't a trojan horse as well...

I just wanted to make sure that sending STOP wasn't a trojan horse as well...

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Jan 18, 2011 10:22:29 AM
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Guru

No, usually that's the way to cancel those type of suscriptions directly from your phone.

 

Again, if you want to be sure that you will have it cancelled without problems you can call Customer Service at 800 331-0500 or dialing 611 from your wireless phone.

 


I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.

No, usually that's the way to cancel those type of suscriptions directly from your phone.

 

Again, if you want to be sure that you will have it cancelled without problems you can call Customer Service at 800 331-0500 or dialing 611 from your wireless phone.

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Jan 21, 2011 1:01:03 PM
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Employee

you can also forward the message to short code 7726 (SPAM)

Read more here, http://www.wireless.att.com/support_static_files/KB/svc/documents/1220912515172.Anti-spam%20FAQ%2008...

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Apr 16, 2011 5:43:17 PM
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I too have been receiving the spam text.  I have been forwarding them to the 7726 number.  However it was my understanding that I would not be charged for the unwanted emails once I forwarded them.  Can you clarify this for me? 

I too have been receiving the spam text.  I have been forwarding them to the 7726 number.  However it was my understanding that I would not be charged for the unwanted emails once I forwarded them.  Can you clarify this for me? 

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