05-13-2019 12:57 PM
When my company attempts to page me, they receive this error message via email:
It had worked until about a month ago.
Solved by: Go to Solution.
05-14-2019 1:26 PM
Thanks for your post.
We can help you send email-to text messages. Instead of firstname.lastname@example.org, use your 10-digit wireless number followed by @mms.att.net to send a message.
Kenneth, AT&T Community Specialist
05-14-2019 2:15 PM
Thank you. I'm more concerned about receipt of SMS emails as that is how my company pages us out. My error message says "email@example.com> has restricted SMS e-mail". How can I un-restrict it?
Thank you again for your assistance!
05-14-2019 2:45 PM
Thanks for your feedback @shalvor
Have you tested the the email to text feature by using your 10-digit wireless number with @mms.att.net to see if the specific email can be sent?
You can also review our Resolve Email Issues Article for more information and details with troubleshooting your email.
Dwight, AT&T Community Specialist
05-14-2019 3:23 PM
@shalvor You can use the "SMS" version of this too, just replace "MMS" with "SMS", for the email destination. This is assuming no "MMS content" however, mostly just alpha-numeric messages, but it seems to be a more stable interface...
*If this (or another post in this thread) fixes your problem/issue, please mark it as "accept-solution", and I'll tag it, to make it easier for others to find the answer(s). FYI: I'm an AT&T end-user, just like most of us in the forum. Thanks.
05-15-2019 7:23 AM
05-21-2019 10:44 AM
I finally got some folks at the AT&T Help Desk to assist. It was discovered that the setting wasn't under "text messaging" in the AT&T Provisioning System, it was under "Email Gateway" in the AT&T Provisioning system. Once she found that, she unchecked the block and my test message went through. Thank you all again for trying to help!
Visit these related resourcesView Text Message Help!