05-15-2016 10:32 AM
In regards to rollover on Mobile Share, am I correct in thinking that:
Well I wrote this is four different statements, it's actually four questions that I'm looking for confirmation of yes/no on them....
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- edited 05-15-2016 10:49 AM
Data rolls over for one month only.
So if on month one you use 5 GBs of a 10 GBs plan, you have 15 GBs to use on month 2
Month 2 you use 11 GBs you have no rollover for month 3. The other 4 GBs do not roll over for another month.
So, yeah, you got it.
- edited 05-15-2016 10:55 AM
@lizdance40 so it looks like you're at agreeing with options two, three and four...
What at about option one: Say I've got a 15gb plan with 5gb of bonus and I only use 4gb this month, I've got 16gb left but only 15gb rollsover, correct?
05-15-2016 11:21 AM
I have no bonus data experience, but per my understanding, bonus data doesn't roll over, only your plan data.
06-22-2016 8:39 PM
If you have bonus data given to you, how long does it last. Is it just one month? Is it continuous? I don't understand the system.
06-22-2016 8:43 PM
@garylapointe It depends on the bonus data and how it was offered to you.
If you share the details of the bonus data, I'll try to shed some light on it.
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06-22-2016 8:58 PM
Your bonus data is used first, then plan data, then rollover if you have any.