05-15-2016 10:32 AM
In regards to rollover on Mobile Share, am I correct in thinking that:
Well I wrote this is four different statements, it's actually four questions that I'm looking for confirmation of yes/no on them....
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- edited 05-15-2016 10:49 AM
Data rolls over for one month only.
So if on month one you use 5 GBs of a 10 GBs plan, you have 15 GBs to use on month 2
Month 2 you use 11 GBs you have no rollover for month 3. The other 4 GBs do not roll over for another month.
So, yeah, you got it.
- edited 05-15-2016 10:55 AM
@lizdance40 so it looks like you're at agreeing with options two, three and four...
What at about option one: Say I've got a 15gb plan with 5gb of bonus and I only use 4gb this month, I've got 16gb left but only 15gb rollsover, correct?
05-15-2016 11:21 AM
I have no bonus data experience, but per my understanding, bonus data doesn't roll over, only your plan data.
06-22-2016 8:39 PM
If you have bonus data given to you, how long does it last. Is it just one month? Is it continuous? I don't understand the system.
06-22-2016 8:43 PM
@Gary L It depends on the bonus data and how it was offered to you.
If you share the details of the bonus data, I'll try to shed some light on it.
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06-22-2016 8:58 PM
Your bonus data is used first, then plan data, then rollover if you have any.