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New Car Hot Spot

Contributor

New Car Hot Spot

No where can I find a step by step way to start my wifi trial in new car. The reads a hot spot name and a password which it doesn’t recognize and wont connect. I don’t even know if the hotspot name is correct it just had one already there when I tried to connect. I tried password I used to register account with att, but it didn’t work. How do I set it up. I would like to use it in car, but if I cant find out how to set up then I will delete account. Thank you for your help. Car Is Dodge Durango GT 4.

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Message 1 of 8
Employee

Re: New Car Hot Spot

dodge has their own hotspot  that you need to purchase from them, its called uconnect and has nothing to do with at&t you cannot connect your at&t phone account to your car,

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 8
Contributor

Re: New Car Hot Spot

Why was I given a trial for my hot spot in car and then directed to A T & T to set it up?????
Message 3 of 8
ACE - Expert

Re: New Car Hot Spot

@Constructive Where did you get that from? The connected car page lists Dodge.

@Raynsharesp Try here to sign up for your trial: https://www.att.com/plans/connected-car/dodge.html

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 8
Employee

Re: New Car Hot Spot

From my 2016 challenger I have the same hotspot. I signed up through uconnect right from my radio. It was quite expensive somewhere in the 80 dollar per month range and not once did it reference At&t. Or ask for anything other than a credit card. Unless it’s changed in the past 3 years and my card was charged through Chrysler before I cancelled it.  Maybe newer models give that option to choose a carrier mine didn’t. I kinda feel it wasn’t At&t because when my cell phone had full bars the hotspot had 1 or 2

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 8
Employee

Re: New Car Hot Spot

@sandblaster I just checked compatibility on my car and it requires an additional  Harmon plug in device to be compatible with at@t. I’m checking the cost on that right now. 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 8
Employee

Re: New Car Hot Spot

80 bucks for the odb plug in device and add a new line. This wouldn’t work for me as I have a tuner installed into my odb connector

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 8
Contributor

Re: New Car Hot Spot

I went to Google and asked how to use WiFi in my Dodge and it was set up immediately. It was too bad I didn’t get those instructions on the car or the manual or from the dealership.
Message 8 of 8
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