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NO INTERNET OR EMAIL ON CELLPHONE FOR DAYS NOW!! Knoxville, TN

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Tutor

NO INTERNET OR EMAIL ON CELLPHONE FOR DAYS NOW!! Knoxville, TN

Can someone PLEASE tell me when this will be fixed??

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Message 1 of 6
ACE - Expert

Re: NO INTERNET OR EMAIL ON CELLPHONE FOR DAYS NOW!! Knoxville, TN

Without any details, no one can tell you when it might be fixed since it could be an issue with your phone or account.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
Employee

Re: NO INTERNET OR EMAIL ON CELLPHONE FOR DAYS NOW!! Knoxville, TN

Knoxville's a big place, but from what I can see , the towers look fine.

I'd agree with sandblaster, I'm gonna reccomend contact AT&T to ensure there isn't a plan issue.

-Alex

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 6
Tutor

Re: NO INTERNET OR EMAIL ON CELLPHONE FOR DAYS NOW!! Knoxville, TN

I bought the iPhone 5c and a year's worth of StraightTalk about a month ago. Every day I call straighttalk, they say it's an AT&T outage in my area and to check again in 24hrs. They say they can't "troubleshoot" or do anything to my phone until the outage is fixed. I'm sitting in Panera right now to even be able to send this. That's all I have to go on.

Sent from my iPhone
Message 4 of 6
Contributor

Re: NO INTERNET OR EMAIL ON CELLPHONE FOR DAYS NOW!! Knoxville, TN

I feel your pain. My entire town is with out cell service again. Happens every weekend and At&t could care less.  

Message 5 of 6
Tutor

Re: NO INTERNET OR EMAIL ON CELLPHONE FOR DAYS NOW!! Knoxville, TN

Thank you for understanding!! That's exactly how I feel. : (

Sent from my iPhone
Message 6 of 6
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