My AT&T

I am very frustrated and disappointed in the "My AT&T app. It takes a week or more to update usage. Is this on purpose?

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wingrider01

Expert

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12.2K Messages

11 years ago

@Lantaguy7 wrote:
I am very frustrated and disappointed in the "My AT&T app. It takes a week or more to update usage. Is this on purpose?

are you talking about data usage? If so theis is also true for the OLAM usage

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OnDemand26

Mentor

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42 Messages

11 years ago

Mine usually updates within 6-12 hours. Are you off network roaming when this happens?

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Lantaguy7

Contributor

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3 Messages

11 years ago

I am referring to data and I am not off network.

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wingrider01

Expert

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12.2K Messages

11 years ago

@Lantaguy7 wrote:
I am referring to data and I am not off network.

If you review the disclaimer it can take 2 to 5 days for it to be reported evenon network

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