My AT&T

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My AT&T

I am very frustrated and disappointed in the "My AT&T app. It takes a week or more to update usage. Is this on purpose?
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Accepted by Molly1 (Employee)
‎09-30-2015 1:39 AM

Re: My AT&T


Lantaguy7 wrote:
I am very frustrated and disappointed in the "My AT&T app. It takes a week or more to update usage. Is this on purpose?

are you talking about data usage? If so theis is also true for the OLAM usage

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Re: My AT&T

Mine usually updates within 6-12 hours.  Are you off network roaming when this happens? 

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Re: My AT&T

I am referring to data and I am not off network.
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Re: My AT&T


Lantaguy7 wrote:
I am referring to data and I am not off network.

If you review the disclaimer it can take 2 to 5 days for it to be reported evenon network

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