My AT&T

Contributor

My AT&T

I am very frustrated and disappointed in the "My AT&T app. It takes a week or more to update usage. Is this on purpose?
636 Views
Message 1 of 5
Highlighted
Expert

Re: My AT&T


Lantaguy7 wrote:
I am very frustrated and disappointed in the "My AT&T app. It takes a week or more to update usage. Is this on purpose?

are you talking about data usage? If so theis is also true for the OLAM usage

delays.PNG

Tags (1)
Message 2 of 5
Mentor

Re: My AT&T

Mine usually updates within 6-12 hours.  Are you off network roaming when this happens? 

Message 3 of 5
Contributor

Re: My AT&T

I am referring to data and I am not off network.
Message 4 of 5
Expert

Re: My AT&T


Lantaguy7 wrote:
I am referring to data and I am not off network.

If you review the disclaimer it can take 2 to 5 days for it to be reported evenon network

Message 5 of 5
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support